Key Features of athenahealth That Optimize Your Workflow

Key Features of athenahealth That Optimize Your Workflow

About athenahealth  athenahealth is a well-known EHR program for doctors. The software is a full-featured suite that will help you improve your effic

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About athenahealth 

athenahealth is a well-known EHR program for doctors. The software is a full-featured suite that will help you improve your efficiency and clinical outcomes. A large number of healthcare organizations presently use athenahealth software. The software is top-rated due to its versatility. As the software is available on cloud servers and has a superb mobile app, you can use it anywhere in the world.


athenahealth’s electronic health records are among the most user-friendly and affordable EHR software alternatives accessible to healthcare organizations. The software is appropriate for all types of practices, especially those with limited resources and money.

How Can Healthcare Providers Benefit From athenahealth?

athenahealth software is known for bringing modern medicine to the masses at a low cost. The EHR software interfaces with a Practice Management System, a Patient Portal, and a Medical Billing service to improve your performance and enhance your workflow. Here are some of the key benefits of using athenahealth software.


Easy to Navigate Dashboard

According to athenahealth reviews, the most popular feature is the company’s simple-to-use yet modern-looking interface. The dashboard lets you see important information at a glance, such as upcoming appointments, analytical data, and any outstanding dues. It’s also more convenient to move around the dashboard without having to click repeatedly.


Overall, the dashboard is user-friendly to the point where even non-techies can grasp and navigate through the features with minimal training. In addition, the athenahealth software gives helpful hints along the way to ensure that you get the most out of your medical care.


Remote Access

Another advantage that users highlight in athenahealth reviews is that the program is cloud-based and available from any device, saving them money on expensive hardware. Furthermore, the system does not require installing software on a new device, and you can access it simply by providing your login ID and password.


As you can use the system from anywhere, it’s excellent for providing remote care to the elderly, people who reside in rural areas, or people who can’t come physically due to a medical emergency such as Covid-19.


Instant Patient Documentation

According to athenahealth reviews, one of the most critical features of the software is that it streamlines the documentation process. In addition, it automates the handling of paper records and transmits them to the EHR system, streamlining your workflow and giving you greater flexibility in providing healthcare. According to many athenahealth users, this feature alone makes up for the athenahealth cost.


Excellent Customer Support

The company offers customer service both online and over the phone. However, some consumers complain about customer service workers not always knowing the answer immediately away, but that they still stay on the line with you until the issue resolves, according to athenahealth reviews.


In addition, you get a specific contact person who reviews your software-related questions on a weekly and monthly basis. Furthermore, the organization values user suggestions and prioritizes integrating them if they are consistent with their goals.


Patient Portal

Another significant benefit of athenahealth software that streamlines your performance is the patient portal. Patients can use this functionality to make appointments at their convenience. The number of no-shows and latecomers decreases as a result. Patients can also communicate directly with you, disclosing any pharmaceutical adverse effects, therapy progress, and any other concerns they have in a secure and private setting.

Patients can utilize this feature to schedule appointments at their leisure. Patients can also use the site to pay for consultations without having to leave the portal. 

Moreover, patients can also use the platform to pay for consultations seamlessly.  This function not only saves time on the day of the appointment but also improves the invoicing process. Overall, the patient portal is valuable, and you can explore it further during the athenahealth demo.

e-Prescription Feature

The athenahealth e-Prescription function allows you to write prescriptions online that your patients can collect from any convenient pharmacy. Apart from that, the Epocrates tool in this feature searches for potentially harmful drug interactions making it a beneficial tool.


Overall, the e-prescription feature of the athenahealth EHR is advantageous to you and your patients. During the athenahealth demo, you can also browse through this feature.



When it comes to downloading patient data, the majority of the EHR software is generally ineffective. However, with athenahealth’s EHR Software, you can easily share patient data with various healthcare networks.


The software can also connect you to several other services that can help you improve your medical and management processes. Medical billing and instructional software, like Epocrates, are two examples of linked features that can help you improve your performance.


athenahealth Pricing

The software includes a lot of features that make it worth the money when compared to other competitors. However, The monthly subscription cost is $140 per provider. In addition, there are no hidden costs with Software.


What Do Current Users Say About athenahealth?

Reviews provide helpful advice from actual customers who have tried the product, making it easier for you to make a decision. You can find reviews on a variety of websites. For your convenience, we’ve compiled a list of the most prevalent advantages and disadvantages. Take a look!


  • Many users discover that they obtain additional features and tools with Software at the same price compared to other medical software companies. 
  • You can get data without the need for extra clicks, thanks to the user-friendly EMR.


  • Users often criticize how inconvenient it is to open and amend reports because of the lag time. They also wish that the reporting capabilities were better capable of processing large amounts of data in a short time.

In a Nutshell

If you’re asking whether we think athenahealth EHR is a good investment, we can’t tell because the final decision is yours. However, before purchasing the program, we recommend that you schedule a demo to see if it is the appropriate fit for you. In addition, it would be best if you read reviews on various online sources to gain more insight into the software.